Improvement
Chat widget: visitors can start a new conversation
Returning visitors on your website's AI chat widget can now start a fresh conversation about a new topic — no more being stuck in an old thread.
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Product Updates & Releases
Feature
Automatic New-Match Alerts for Connect Saved Searches
Clients now get agent-branded email and text alerts when new homes match their saved searches — with editable templates and a new automation trigger.
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Feature
Connect templates: version history, export/import, and image uploads
Custom Connect page templates now keep a version history you can restore, export and import as a single portable file (images included), and let you upload images right in the editor.
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Feature
Sort, search, and pagination for Enterprise branches
Enterprise Account branch lists can now be sorted, searched by name, and paged through — built for accounts with hundreds of branches.
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Bug Fix
CC suggestions on a partner profile now include their company teammates
When composing an email from an individual partner profile, the CC/BCC autocomplete now suggests contacts from the partner's linked company — matching the behavior of the company profile composer.
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Feature
Your clients can now save favorite homes on Connect
Visitors on your Connect site can heart listings from search results and listing pages — favorites persist across visits and show up on the contact's timeline in Sure Send.
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Feature
Connect Saved Searches Dashboard
A new agent dashboard lists every client saved search on your Connect site with live engagement stats, filters and sorting, bulk pause/resume/archive, and one-click drill-down to each client's history.
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Feature
Refer a Lead to Contacts Outside Sure Send
Send a referral to any company contact by email or text — no Sure Send account required.
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Bug Fix
Referral Webhooks Now Fire for In-App Referral Actions
Referral webhook events now fire for referrals created, accepted, declined, or closed in the app — not just those handled through the Partner API.
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Bug Fix
Fixed missing email history in the mobile app
Contact email history now appears correctly on iOS and Android, including older emails loaded as you scroll.
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